Wednesday Jul 30, 2025

Episode 312 - Recovering Lost Revenue Through Smarter Returns

Scott and Alan Weiss, CEO of AVX Returns and a former 8-figure reseller, unpack the real cost and hidden opportunity behind Amazon returns. They explore why return management is often overlooked, how AVX turns chaos into cash, and what resellers can do to stop leaving money on the table.

Episode Notes:

01:22 - Alan Weiss Introduction

02:23 - Alan’s Background and the start of AVX Returns

03:40 - The Reseller Landscape and the Sellers United Conference

04:33 - The Real Costs and Challenges of Handling Returns

07:35 - AVX Returns’ Unique Approach to Reseller Returns

10:30 - Return Categories and Recovery Realities

11:37 - Reimbursement Opportunities

13:06 - The Psychology and Business Wisdom of Returns Management

15:16 - Operational Best Practices for Sellers

How to Reach Alan:

LinkedIn: linkedin.com/in/alan-weiss-1b6a4431